Terms of service

1. Overview

Welcome to Praizen (“we”, “us”, “our”). We operate this website and online store to offer products and services to customers located in Canada. By accessing or using our website, you agree to comply with these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, please do not use our website or make a purchase.

2. Eligibility & Account

By using our Services, you confirm:

  • You are the age of majority in your province or territory of residence; and
  • Any information you provide (name, email, payment details, address) is accurate and complete.

You are responsible for keeping your account credentials secure.

3. Our Products

We make reasonable efforts to display accurate product information. However:

  • Colours and appearance may vary depending on your device.
  • Product availability, pricing, and descriptions may change without notice.
  • We may limit quantities or discontinue products at any time.

4. Orders

When you place an order, you are making an offer to purchase. We may accept or decline your order for reasons including stock availability, suspected fraud, or payment issues.

Once an order is accepted, cancellation may not be possible.
All purchases are subject to our Refund Policy.

Products are intended for personal use only and not for resale.

5. Prices, Payments & Taxes

  • All prices are listed in Canadian Dollars (CAD).
  • Taxes (GST/HST) are applied based on the shipping address within Canada.
  • Shipping charges are displayed at checkout.
  • You agree to provide complete and current billing and payment information.

We may change pricing or promotions at any time.

6. Shipping & Delivery

  • Delivery times provided at checkout are estimates only.
  • We are not responsible for delays caused by carriers or events beyond our control.
  • Risk of loss and title transfer only when the order is delivered to you, as required by Canadian consumer protection laws.

7. Intellectual Property

All content on our website—including logos, images, graphics, and text—is owned by Praizen or our licensors. You may use the website for personal, non-commercial purposes only.

You may not copy, reproduce, modify, or distribute any content without written permission.

8. Third-Party Tools & Links

We may offer access to third-party tools or links. These tools or websites operate independently and we are not responsible for their content or policies. Use them at your own risk.

9. Relationship With Shopify

Praizen uses Shopify to operate the online store. All purchases are between you and Praizen, not Shopify.
Shopify stores and processes certain data, which may be transferred outside Canada.

10. Privacy

Your personal information is processed according to our Privacy Policy. Because our store is hosted by Shopify, your data may be stored on servers located in Canada, the United States, or other regions.

11. Feedback

If you submit reviews, suggestions, or feedback, you grant Praizen permission to use that content for business purposes.

You must own any content you submit and ensure it does not violate any rights or laws.

12. Errors & Corrections

We may correct errors, inaccuracies, or omissions in product details, pricing, or availability without prior notice.

13. Prohibited Uses

You agree not to use the website for:

  • unlawful activities
  • fraud or misrepresentation
  • harassment or abusive behaviour
  • interfering with website functionality
  • copying, scraping, or mining data
  • violating intellectual property rights

We may suspend your access if these Terms are violated.

14. Termination

We may suspend or terminate your access at any time. Any obligations accrued prior to termination remain enforceable.

15. Warranty Disclaimer

Except where prohibited by Canadian law, the Services are provided “as is” without any express or implied warranties.

Some provinces do not allow limitations on implied warranties; these rights may still apply to you.

16. Limitation of Liability

To the fullest extent permitted under Canadian law, Praizen is not liable for indirect or consequential damages, loss of profit, or data loss arising from your use of our website or products.

This limitation does not override any mandatory consumer rights in your province.

17. Indemnification

You agree to indemnify Praizen for losses or claims arising from your breach of these Terms or misuse of our Services.

18. Severability

If any section is unenforceable, the rest of the Terms remain valid.

19. Entire Agreement

These Terms, along with our posted policies, form the full agreement between you and Praizen.

20. Assignment

You may not assign your rights under these Terms. We may assign ours without restriction.

21. Governing Law

These Terms are governed by the laws of the Province of Insert Province, and the laws of Canada applicable therein.

Any disputes will be handled in the courts of that province.

22. Changes to Terms

We may update these Terms periodically. Updates take effect upon posting. Material changes will be communicated as required by law.

23. Contact Information

Praizen

Phone: +1 6475050781
Email: info@praizen.com
Opening Hours: Monday – Friday: 09:00 AM – 06:00 PM